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Software Vault: The Sapphire Collection
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CLOSEUP
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1994-09-08
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CloseUp 6.0
by Don Pellegrino
"Close Up" is a remote communications package for connecting to,
and totally controlling, another PC by way of modem. It is not a
normal terminal program in the style of QModem, ProComm, Telix, or
CrossTalk which only lets you access the menus of a BBS, CompuServe,
or Delphi system. "Close Up", rather, will connect only to another
system that is also running "Close Up" and let you access that
system as if you were sitting in front of it.
"Close Up" consists of two main types of applications called the
"host" and the "remote." The host system is the one that is being
controlled, the remote is the one controlling it.
Installation: Excellent Time Required: 4 minutes
If only all programs could install with such simplicity,
incompatibility would be a thing of the past. The only slightly
technical question is one which asks for the brand of modem you are
using. All other aspects of the installation are covered by a very
advanced auto detect program. There was only one disk and the
program sits on just 1.5 MB of hard drive space.
Documentation/Customer Support: Above Average
The User's Guide is easy to read and has a very large index
which makes it not only a good tutorial but also a useful reference.
During my call to Norton-Lambert's technical support line, I spent
only 1 minute on hold and my questions were answered quickly and
accurately. Norton-Lambert also offers support via CompuServe at
"GO CLOSEUP." A BBS service is not offered although you are given a
free introductory membership to CompuServe. The only downfall to
this is that the Trouble Shooting section of the User's Guide is
very brief.
Terminal Program: Mediocre
The terminal program left a lot to be desired. It has only text
and XModem file transfer ability and doesn't even contain ANSI
support. It would be more efficient for the user to use any other
terminal program out there.
Host and Remote Programs: Average
The host and remote systems are very plain. They are easy to
understand and straightforward. All graphics are converted to 16
color by the host program, a strategy which lowers quality for the
sake of speed. At 14400 baud, DOS text and standard Windows came
through swiftly with the 16 color graphics at a reasonable rate.
File Manager: Average
Again, it seems that distinctive features were abandoned,
replaced by straightforwardness and ease of use. I attained an
average cps of about 1500 at 14400 baud, which is only 100 cps below
that of a normal communication.
Reliability: Below Average
There were some problems with my Windows video driver when
running host, and a few of my TSR programs also had a conflict. It
took me a while to get my voice to data capability working, and the
remote half of some of my connections offered some complex problems.
The preset configuration for my Viva 14.4/i didn't work correctly.
Synopsis: A simple, little remote control program.
"Close Up" is a bit buggy, but once you get it started you will
be able to access the host just as you would expect. The drop down
menus are very easy to understand and you won't have any trouble
learning the functions. You may be able to get a more advanced
remote control program, but nothing is as simple as "Close Up."
Norton-Lambert Corporation
Post Office Box 4085
Santa Barbara, CA. 93140 U.S.A.
Phone: (805) 964-6767
Fax: (805) 683-5679
Suggested List Price: $199.00